ECTE Stakeholder Survey 2020-21 ECTE Stakeholder Survey 2020-21 Date Your history with the ECTE Please note that the entries in this survey are completely anonymous. For how many years have you been in the ECTE (EEAA) accreditation process? More than 20 years More than 10 years More than 5 years Less than 5 years How many programmes have you had accredited More than one One How many reviews and site visits have you experienced? More than three More than one One Rate the ECTE's work and methodologies Please express your satisfaction related to the following areas Indicate your overall satisfaction Very satisfied Sufficiently satisfied Neutral Somewhat unsatisfied Very unsatisfied How would you rate your overall experience of the ECTE's work in quality assurance? Communication Very satisfied Sufficiently satisfied Neutral Somewhat unsatisfied Very unsatisfied How would you rate your communication with the ECTE Office, the Council and the visitation teams (VETs)? Involvement in governance Very satisfied Sufficiently satisfied Neutral Somewhat unsatisfied Very unsatisfied Do you feel that you are adequately involved and represented in the ECTE governance and that there is an adequate platform for your voice to be heard as stakeholder? Clarity in processes Very satisfied Sufficiently satisfied Neutral Somewhat unsatisfied Very unsatisfied Are ECTE procedures and processes clear and well explained? Do you have good access to clarification if needed? Methodologies Very satisfied Sufficiently satisfied Neutral Somewhat unsatisfied Very unsatisfied What is your experience of the methodologies for accreditation that are used by the ECTE? Documentation Very satisfied Sufficiently satisfied Neutral Somewhat unsatisfied Very unsatisfied Is ECTE documentation helpful, complete and accessible? Fairness in decisions Very satisfied Sufficiently satisfied Neutral Somewhat unsatisfied Very unsatisfied Are accreditation decisions made by ECTE fair and well justified? Helpfulness and enhancement Very satisfied Sufficiently satisfied Neutral Somewhat unsatisfied Very unsatisfied Has the ECTE been helpful in enhancing the quality and development of your institutions and programmes? Value for money Very satisfied Sufficiently satisfied Neutral Somewhat unsatisfied Very unsatisfied Are you satisfied with the appropriateness of the fees for the services and benefits that your institution receives from the ECTE? Explanations and suggestions for improvement For any of the fields above where you have indicated less satisfaction, please provide explanations and suggestions for improvement. Appeals and complaints Please take a moment to consider ECTE's Appeals and Complaints policy that you can find at the link below. ECTE Appeals and Complaints policy (click to access) Rate the ECTE Appeals process Very satisfactory There is room for improvement Unsatisfactory Rate the ECTE Complaints process Very satisfactory There is room for improvemement Unsatisfactory Suggestions If you have expressed a lack of satisfaction in the ECTE's Appeals and/or Complaints policies, please indicate how these might be improved. Thank you for your cooperation in this survey! Submit Δ Overall Results (ongoing) Share this:TwitterFacebookWhatsAppPrint
